“I have attended many similar seminars” said Ali Rida, Route Operations Manager at Nestle Waters – Sohat Distribution, “but this one was the most beneficial. I will definitely implement the notions I acquired during these few- >> FULL STORY

Tuesday, August 11, 2009 "On behalf of Millennium Hotel Doha, Qatar, I want to thank you for helping us developing a customer service culture within our organization. Your two days workshop “Feelings: Quality Service .... First Time Ev- >> FULL STORY

Tuesday, August 11, 2009 It is with great pleasure that I write this testimony about your two days workshop “Feelings: Quality Service .... First Time Every Time”.The enthusiasm of our associates felt after the workshop, was reflected- >> FULL STORY

“The training materials are unique and comprehensive. We are totally thrilled about the SQI concept which emphasizes on creating a service culture”.Majdi ObaidChief Executive Officer - >> FULL STORY

The City of Dallas is using the "Attaining Excellence for Local Government" curriculum to train about 4,000 employees. This is one of the only training programs that specifically addresses the unique customer service aspect from a governme- >> FULL STORY

February 28, 2006"I am writing on behalf of Tanzania Revenue Authority Management to express our appreciation for the very successful seminar on Customer Service which you delivered to our staff.The Seminar was an eye opener to me, my Senior Ma- >> FULL STORY

APPRECIATIONI write to thank you for the wonderful session you had with us on Saturday 27th October at the Chartered Institute of Bankers, v/island, Lagos....Matthew CokerGroup Head, TQM - >> FULL STORY